After we receive the payment for the product, the product is usually shipped within 2 working days from Faridabad. We use Track-On Couriers to deliver to most parts within India. The areas which are not covered by Track-On are serviced by EMS Postal service.
The product is generally delivered within 3-4 working days. In some remote areas, the deliveries might get delayed. You can request for a tracking number after 72 hours of placing your order. Please open a support ticket at www.YourHealthQuestions.com
All orders which constitute more than a month's supply (i.e. 4 or more bottles) will be shipped by Courier (Aramex, Business-Post, Initial City Link or TNT / FEDEX) . In USA, parcels are mailed using USPS. Countries where EMS is not available are served by major courier services like Fedex, Aramex, TNT etc. For all other countries, parcels are sent by EMS or associated courier services. You can request for a tracking number after 72 hours of placing your order.
Air Mail Delivery Time : 15-20 working days (from the date of despatch)
EMS Delivery : 8-10 working days (from the date of despatch)
Other Courier Services : 6-8 working days (from the date of despatch)
All orders are shipped within 48 hours of receiving the order.
Please open a support ticket at www.YourHealthQuestions.com
International customers: Please check with your country for restrictions, duties, and taxes collected from your country. There will be no Refund on shipping costs if your product is rejected and returned by customs or because of a failed delivery attempt. If package is returned, all other costs are refunded except minimum shipping and handling levies i.e. US$25.00 (for all countries).
Cervirite.com range of products are guaranteed to be of the freshest and highest quality available. We think you'll be delighted with any of our products. However, if for some reason you're not, simply return the unopened or partially used product along with your receipt-letter within 60 days of your receiving the product, and we'll credit your charge card or refund your check or money order. Sorry, no refunds on empty bottles or packages. Refunds are applicable only for International Customers. No refund requests are entertained from people within India.
There will be no refund whatsoever if products are returned in a damaged condition. If package is returned, all other costs are refunded except minimum shipping and handling levies i.e. $25.00 (for all countries). For all other queries, Please open a support ticket at www.YourHealthQuestions.com
At Cervirite.com, we use a secure on-line ordering system, to ensure the safe transmission of all information regarding your order. Our online retailer does not keep any credit card information/particulars in their database and the information is retained only till the execution of the order.
We respect your privacy and will not for any reason release your name, street address,telephone number or e-mail address without your consent. Your particulars are only used by us to contact you regarding the status of your order or sending you promotional offers on our range of products. Every promotional offers sent by email contains opt-out information which you can use to stop receiving these offers.
For any queries, Please open a support ticket at www.YourHealthQuestions.com